Q2: Can you guarantee your quality? A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is our principle all the time. You can be assured on our production completely.
Q3: What should I do if we are not able to operate the machine when we receive it? A: Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer 's site to solve any problems.
Q4: How could I get the spares on machines? A:We will send extra sets of easy broken spares and accessories like O ring etc. Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.
Q5: Is there any insurance which I pay for to guarantee I will get the right machine? A: We are an onsite check supplier from Made in China. Trade Assurance provides quality protection, ontime shipment protection and 100% safe payment protection. Our factory already highest stars of the grade.
Q6:What's the payment terms and trade terms for new customers? A: Payment terms:T/T,L/C,D/P,O/A, Western Union etc.
Q7:What's the Minimum Order Quantity and warranty? A:MOQ:1 set Warranty:12 months,some customized products will be 24 months.
Q8:Do I need to pay for the extra cost like tax or duty ? A:Yes, custom duty / tax it's the buyer responsibility need to pay it, the shipping cost it's not included the tax.
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